Communication Technician
- Handling customer contacts, accepting trouble reports, testing circuits, analyzing results and directing trouble investigations.
- Preparing inputs, processing outputs and operating various computer systems.
- Testing, diagnosing, analyzing, and locating troubles within networks.
- Interpreting diagrams, specifications, drawings, and service orders.
- Tracking progress of service starts and rearrangements.
- Keeping detailed records of work activities.
Adjunct Instructor
Effective university instructor skilled in instructional design and dedicated to continuous improvement in higher education.
Educational Institutions: University of Virginia at Wise, Mountain Empire Community College, and Virginia Intermont College.
Courses: Principles of Management, Human Resource Management, Conflict Management, Labor Relations, and Editing and Proofreading.
Effective university instructor skilled in instructional design and dedicated to continuous improvement in higher education.
Educational Institutions: University of Virginia at Wise, Mountain Empire Community College, and Virginia Intermont College.
Courses: Principles of Management, Human Resource Management, Conflict Management, Labor Relations, and Editing and Proofreading.
Volunteer
Organizations: Volunteer Fairfax, Norton Community Hospital, AT&T Community Outreach – Best Friend’s Festival, Junction Center for Independent living, Hope House – Battered Women’s Shelter, Guest House – Homeless Shelter, Zion Family Ministries, Junior Achievement, Salvation Army, Big Brothers and Big Sisters of Central Florida, Parramore Heritage Mentoring Center, and Alice D. McPherson Detention Center.
Organizations: Volunteer Fairfax, Norton Community Hospital, AT&T Community Outreach – Best Friend’s Festival, Junction Center for Independent living, Hope House – Battered Women’s Shelter, Guest House – Homeless Shelter, Zion Family Ministries, Junior Achievement, Salvation Army, Big Brothers and Big Sisters of Central Florida, Parramore Heritage Mentoring Center, and Alice D. McPherson Detention Center.
Writer
Published Book: A Memoir of Major Life Events
Published Articles: AT&T newsletter, Communication Workers of America Local 2204 newsletter, and Communication Workers of America Local 3603 newsletter.
Projects in Progress: Research for two books, Publishing poems previously written during the past decade, and writing content for greeting cards.
Published Book: A Memoir of Major Life Events
Published Articles: AT&T newsletter, Communication Workers of America Local 2204 newsletter, and Communication Workers of America Local 3603 newsletter.
Projects in Progress: Research for two books, Publishing poems previously written during the past decade, and writing content for greeting cards.